Refund & Returns Policy
At The Laundry Official, we are committed to providing you with high-quality products and a smooth shopping experience. Please read our Refund & Returns Policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our products and our commitment to quality control, we do not accept any returns or offer refunds once a purchase has been completed.
We kindly ask you to review your order carefully before finalizing your purchase.
Damaged or Incorrect Items
If you receive an item that is damaged during shipping or is incorrect (wrong item, size, or color), please contact us within 48 hours of receiving your order at info@thelaundryofficial.com.
To help us resolve the issue, please provide the following:
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Your order number
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A clear photo of the item(s) in question
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A brief description of the issue
We will assess each case individually and, if applicable, arrange a replacement or other suitable solution.
Need Help?
If you have any questions about your order, please contact our customer support team at:
info@thelaundryofficial.com